Privacy Policy
Transit Ease Ltd (“Transit Ease”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us via WhatsApp or telephone.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
Transit Ease Ltd
Company Registration No. 16831727
Registered in England & Wales
Registered Office
11 Loriner Place
Downs Barn
Milton Keynes
England
MK14 7PT
2. Information We Collect
We do not collect personal information through online enquiry or booking forms.
We may collect personal information when you contact us directly by WhatsApp or telephone to enquire about or book our transport services. This may include:
- Your name
- Telephone number
- Pickup location
- Destination
- Journey date and time
- Flight details (where applicable)
- Any additional information you choose to provide regarding your journey
When you visit our website, certain technical information may also be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
This information helps us maintain and improve our website.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange and manage your transport bookings
- Communicate booking confirmations or updates
- Provide customer support
- Improve our services
- Comply with legal obligations
- Protect against fraudulent or unlawful activity
We only use your information where there is a lawful basis for doing so under UK data protection laws.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only where necessary with:
- Drivers or transport providers involved in your booking
- IT or website service providers
- Legal or regulatory authorities where required by law
Any third parties who process your information on our behalf are expected to keep it secure and confidential.
5. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and protect our legitimate business interests.
When information is no longer required, it is securely deleted or destroyed.
6. Cookies
Our website may use cookies to improve functionality and enhance your browsing experience.
Cookies may be used to:
- Improve website performance
- Remember user preferences
- Monitor website traffic
- Analyse visitor behaviour
You can manage or disable cookies through your browser settings.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Request restriction of processing
- Object to certain types of processing
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Transit Ease Ltd
Company Registration No. 16831727
Registered in England & Wales
Registered Office:
11 Loriner Place
Downs Barn
Milton Keynes
England
MK14 7PT
Telephone / WhatsApp: +44 7826 875263